Privacy Policy
The purpose of this privacy policy is to inform users of DigDash’s services, as well as visitors to the website www.digdash.com, about how their personal data is collected, processed, and used.
It has been drafted in accordance with the provisions of Law No. 78-17 of January 6, 1978, on information technology, data files, and civil liberties (known as the “Data Protection Act”) and European Regulation 2016/679 of April 27, 2016, on data protection (known as the “GDPR”).
Data Controller
DigDash, a company registered with the Aix-en-Provence Trade and Companies Register under number B 492 291 455, with its principal place of business located at 29 Allée Saint-Jean, La Barque Arteparc, Building B, 13710 Fuveau – France, is the data controller for the data collected within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, and Law No. 78-17 of January 6, 1978.
HEADQUARTERS
29 Allée Saint-Jean, La Barque Arteparc, Building B, 13710 Fuveau, France
Phone: +33 (0)4 84 25 01 40
If you have any questions or wish to exercise your rights, you can contact our Data Protection Officer (DPO):
- Email: dpo@digdash.com
- Mailing Address: DigDash – Attention: DPO – 29 Allée Saint-Jean, Building B, 13710 Fuveau
Scope of the Policy
This policy applies to two distinct contexts:
- The Website (digdash.com): Applies to visitors.
- DigDash Services: This pertains to the use of various DigDash solutions by our customers and prospects. For this data processing, DigDash acts as a data processor on the Customer’s instructions.
Data Categories and Purposes
DigDash ensures that it collects only the data that is strictly necessary for the purposes for which it is collected:
| Contexte | Finalités du traitement | Catégories de données | Base légale |
|---|---|---|---|
| Visiteurs | Gestion des demandes (formulaires), envoi de newsletters, téléchargement de ressources, statistiques d'audience. | Identité (Nom, Prénom), email, téléphone, fonction, société, secteur d’activité, logs de clics. | Consentement ou intérêt légitime. |
| Clients & prospects | Hébergement des données, facturation, maintenance corrective, support technique et sécurité des accès. | Identifiants de connexion, logs d'activité, données métier intégrées par le client. | Mesures précontractuelles ou Exécution du contrat. |
| Candidats | Gestion et suivi des candidatures. | CV, lettre de motivation, parcours professionnel. | Mesures précontractuelles. |
Data is collected directly from users. Required fields are marked with an asterisk on the data collection forms. If these fields are left blank, the service associated with this data collection may not be provided.
Users are informed of the processing of their data at the time of registration and have the right to object to such processing at a later date, subject to the provisions of applicable regulations, in particular Articles 17 and 21 of the GDPR, with regard to data processing justified by a legitimate interest.
Shelf Life
Retention periods are established to ensure compliance with the principle of proportionality:
- Customers: 10 years after the end of the contractual relationship (legal and accounting records).
- Prospects: 3 years from the date of data collection or your last contact with them.
- Candidates: 2 years after the last contact with the recruitment department.
- POC Phases: Complete and irreversible deletion within 30 days after the end of the test.
- Statistical Cookies (Google Analytics): Up to 13 months.
- Inspection Reports & Log Forms: 25 months.
Data Flow
DigDash is committed to ensuring the confidentiality of the data it collects and to implementing all appropriate technical and organizational measures to safeguard its security and integrity, particularly against accidental loss, alteration, unauthorized disclosure, or unauthorized access.
The data is intended exclusively for authorized internal departments at DigDash. It may be made available to our technical service providers (subcontractors) strictly within the scope of their assignments. In the event of a transfer outside the EU, DigDash undertakes to use the European Commission’s Standard Contractual Clauses.
Cookies and Trackers
A “cookie” is a small text file stored on your device (computer, tablet, smartphone) when you visit our website. DigDash uses various types of cookies to operate the site, analyze traffic, and provide you with tailored content.
During your first visit, a banner will inform you of the presence of these cookies and ask you to indicate your preference. They are only stored if you accept them (with the exception of strictly necessary cookies). You can change your preferences at any time using the cookie management icon at the bottom of your screen. If you decline cookies, a “decline” cookie will be stored on your device to record this choice. No non-essential cookies are stored without your explicit consent.
Summary Table of Cookies Used on digdash.com
User Rights
In accordance with the French Data Protection Act of January 6, 1978, and Regulation (EU) 2016/679 of April 27, 2016, users have the right to access, rectify, erase, restrict the processing of, object to, and request the portability of their personal data.
To exercise these rights, the User must submit a request to DigDash’s DPO, providing their first and last names, address, and email address, under the following conditions:
- Or by mail to the following address: 29 Allée Saint-Jean, La Barque Arteparc, Building B, 13710 Fuveau, France.
- Either by email, at the following addressdpo@digdash.com
DigDash may, if it deems it necessary, verify the user’s identity by requesting a copy of a valid, signed identification document.
Users also have the right to file complaints with the competent supervisory authority regarding the exercise of the aforementioned rights. For users residing in France, the competent supervisory authority is the CNIL.