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France Travail | Business Intelligence as a Management Tool for Public Institutions

Public Administrative Institution (EPA), France Travail has approximately 60,000 employees spread across 900 offices throughout the country

Due to the nature of its work, this organization is required to process a growing volume of data related to employment, job seekers, and businesses. In this context, the IT Department has observed a surge in business needs for Business Intelligence, particularly for operational and strategic management purposes.

Michaël Mornet, Assistant Director of the IT Support Division, and Frédérick Legeay, Data Manager, discuss the deployment of DigDash and its role in France Travail’s BI strategy.

An Urgent Need to Take Control of Data

Faced with growing demands from business units eager to analyze data and integrate it into various processes while increasing their autonomy, France Travail’s IT department recognized the urgent need to streamline its use of business intelligence.

Hence the need to refocus on solutions tailored to the public institution’s various use cases.

DigDash: A Valuable Management Tool

Selected to manage business projects focused on specific industries, DigDash supports Pôle Emploi across a range of use cases, from simple consultations to the creation of dashboards from start to finish.

The result: very practical applications, such as fraud prevention and the preparation of financial statements.

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Big Data & AI Paris: Visit DigDash at Booth E46

Date : 15/09/2026 Duration: 2 days

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