{"id":11134,"date":"2021-06-15T17:45:08","date_gmt":"2021-06-15T15:45:08","guid":{"rendered":"https:\/\/www.digdash.com\/?post_type=clients&#038;p=11134"},"modified":"2026-09-11T14:52:14","modified_gmt":"2026-09-11T12:52:14","slug":"mdph-a-management-tool-to-better-support-people-with-disabilities","status":"publish","type":"clients","link":"https:\/\/www.digdash.com\/en\/customers\/mdph-a-management-tool-to-better-support-people-with-disabilities\/","title":{"rendered":"MDPH | A management tool to better support people with disabilities"},"content":{"rendered":"<p>The Departmental Office for People with Disabilities (MDPH) is a public interest group whose mission is to support people with disabilities and assess their needs and rights; there are 104 MDPHs located throughout the country.<\/p>\n<p><b>D\u00e9va RADAKICHENIN<\/b><span style=\"font-weight: 400;\">, director of the MDPH R\u00e9union, discusses the implementation of a business management tool with DigDash, in collaboration with its integrator, SAGIS.<\/span><\/p>\n<h2><b>Gain insight into business operations<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Handling hundreds of requests per week and experiencing an increase in business, the MDPH in R\u00e9union was faced with a <\/span><b>complete lack of visibility<\/b><span style=\"font-weight: 400;\"> into its data. <\/span> <\/p>\n<p><span style=\"font-weight: 400;\">Struggling to develop reliable metrics and set goals, the organization decided to adopt a business management tool. SAGIS, a systems integrator with which the MDPH had maintained a partnership for several years, then <\/span><b>recommended DigDash Enterprise<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><b>A snapshot of the data at a given point in time<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">With DigDash, the MDPH in R\u00e9union now has a real-time snapshot of its operations, with <\/span><b>data updated daily<\/b><span style=\"font-weight: 400;\">. The ability to create interactive filters and reports allows the agency to greatly simplify the day-to-day management of cases.<\/span><\/p>\n<p><b>Ergonomic and accessible<\/b><span style=\"font-weight: 400;\">, the platform quickly became a staple for teams, from handling requests to evaluating them, and including activity management by department heads.<\/span><\/p>\n<p><strong>Fill out the form below to receive the full testimonial:<\/strong><\/p>\n<p><a href=\"https:\/\/www.digdash.com\/wp-content\/uploads\/FR-temoignage-client-mdph.pdf\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-21107\" src=\"https:\/\/www.digdash.com\/wp-content\/uploads\/2021\/06\/cta-telecharger-3-300x100.png\" alt=\"\" width=\"540\" height=\"180\" srcset=\"https:\/\/www.digdash.com\/wp-content\/uploads\/2021\/06\/cta-telecharger-3-300x100.png 300w, https:\/\/www.digdash.com\/wp-content\/uploads\/2021\/06\/cta-telecharger-3.png 600w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Departmental Office for People with Disabilities (MDPH) is a public interest group whose mission is to support people with disabilities and assess their needs and rights; there are 104 MDPHs located throughout the country. D\u00e9va RADAKICHENIN, director of the MDPH R\u00e9union, discusses the implementation of a business management tool with DigDash, in collaboration with &#8230; <a title=\"MDPH | A management tool to better support people with disabilities\" class=\"read-more\" href=\"https:\/\/www.digdash.com\/en\/customers\/mdph-a-management-tool-to-better-support-people-with-disabilities\/\" aria-label=\"Read more about MDPH | A management tool to better support people with disabilities\">Lire plus<\/a><\/p>\n","protected":false},"featured_media":11135,"template":"","fonction":[134],"secteur_activite":[136,135],"class_list":["post-11134","clients","type-clients","status-publish","has-post-thumbnail","hentry","fonction-bi-data-role","secteur_activite-health","secteur_activite-public-sector"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Business Intelligence to Support the Management of the MDPH<\/title>\n<meta name=\"description\" content=\"A Look Back at the Implementation of the DigDash Enterprise Management Tool at the R\u00e9union Departmental Office for People with Disabilities (MDPH).\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.digdash.com\/en\/customers\/mdph-a-management-tool-to-better-support-people-with-disabilities\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Business Intelligence to Support the Management of the MDPH\" \/>\n<meta property=\"og:description\" content=\"A Look Back at the Implementation of the DigDash Enterprise Management Tool at the R\u00e9union Departmental Office for People with Disabilities (MDPH).\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.digdash.com\/en\/customers\/mdph-a-management-tool-to-better-support-people-with-disabilities\/\" \/>\n<meta property=\"og:site_name\" content=\"DigDash\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/DigDash-151663734873370\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-11T12:52:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/preprod.digdash.com\/wp-content\/uploads\/2021\/06\/lp-hd-plezi-15.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.digdash.com\\\/en\\\/customers\\\/mdph-a-management-tool-to-better-support-people-with-disabilities\\\/\",\"url\":\"https:\\\/\\\/www.digdash.com\\\/en\\\/customers\\\/mdph-a-management-tool-to-better-support-people-with-disabilities\\\/\",\"name\":\"Business Intelligence to Support the Management of the MDPH\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.digdash.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.digdash.com\\\/en\\\/customers\\\/mdph-a-management-tool-to-better-support-people-with-disabilities\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.digdash.com\\\/en\\\/customers\\\/mdph-a-management-tool-to-better-support-people-with-disabilities\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.digdash.com\\\/wp-content\\\/uploads\\\/2021\\\/06\\\/lp-hd-plezi-15.png\",\"datePublished\":\"2021-06-15T15:45:08+00:00\",\"dateModified\":\"2026-09-11T12:52:14+00:00\",\"description\":\"A Look Back at the Implementation of the DigDash Enterprise Management Tool at the R\u00e9union Departmental Office for People with Disabilities (MDPH).\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.digdash.com\\\/en\\\/customers\\\/mdph-a-management-tool-to-better-support-people-with-disabilities\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.digdash.com\\\/en\\\/customers\\\/mdph-a-management-tool-to-better-support-people-with-disabilities\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.digdash.com\\\/en\\\/customers\\\/mdph-a-management-tool-to-better-support-people-with-disabilities\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.digdash.com\\\/wp-content\\\/uploads\\\/2021\\\/06\\\/lp-hd-plezi-15.png\",\"contentUrl\":\"https:\\\/\\\/www.digdash.com\\\/wp-content\\\/uploads\\\/2021\\\/06\\\/lp-hd-plezi-15.png\",\"width\":1920,\"height\":1080,\"caption\":\"MDPH\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.digdash.com\\\/en\\\/customers\\\/mdph-a-management-tool-to-better-support-people-with-disabilities\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/www.digdash.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customers\",\"item\":\"https:\\\/\\\/www.digdash.com\\\/en\\\/customers\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"MDPH | A management tool to better support people with disabilities\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.digdash.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.digdash.com\\\/en\\\/\",\"name\":\"DigDash\",\"description\":\"Des tableaux de bord Agile, Easy and Strong !\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.digdash.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.digdash.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.digdash.com\\\/en\\\/#organization\",\"name\":\"Digdash\",\"url\":\"https:\\\/\\\/www.digdash.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.digdash.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.digdash.com\\\/wp-content\\\/uploads\\\/2019\\\/05\\\/digdash-logo-signature.png\",\"contentUrl\":\"https:\\\/\\\/www.digdash.com\\\/wp-content\\\/uploads\\\/2019\\\/05\\\/digdash-logo-signature.png\",\"width\":88,\"height\":18,\"caption\":\"Digdash\"},\"image\":{\"@id\":\"https:\\\/\\\/www.digdash.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/DigDash-151663734873370\\\/\",\"http:\\\/\\\/linkedin.com\\\/company\\\/digdash\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Business Intelligence to Support the Management of the MDPH","description":"A Look Back at the Implementation of the DigDash Enterprise Management Tool at the R\u00e9union Departmental Office for People with Disabilities (MDPH).","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.digdash.com\/en\/customers\/mdph-a-management-tool-to-better-support-people-with-disabilities\/","og_locale":"en_US","og_type":"article","og_title":"Business Intelligence to Support the Management of the MDPH","og_description":"A Look Back at the Implementation of the DigDash Enterprise Management Tool at the R\u00e9union Departmental Office for People with Disabilities (MDPH).","og_url":"https:\/\/www.digdash.com\/en\/customers\/mdph-a-management-tool-to-better-support-people-with-disabilities\/","og_site_name":"DigDash","article_publisher":"https:\/\/www.facebook.com\/DigDash-151663734873370\/","article_modified_time":"2026-09-11T12:52:14+00:00","og_image":[{"width":1920,"height":1080,"url":"https:\/\/preprod.digdash.com\/wp-content\/uploads\/2021\/06\/lp-hd-plezi-15.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.digdash.com\/en\/customers\/mdph-a-management-tool-to-better-support-people-with-disabilities\/","url":"https:\/\/www.digdash.com\/en\/customers\/mdph-a-management-tool-to-better-support-people-with-disabilities\/","name":"Business Intelligence to Support the Management of the MDPH","isPartOf":{"@id":"https:\/\/www.digdash.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.digdash.com\/en\/customers\/mdph-a-management-tool-to-better-support-people-with-disabilities\/#primaryimage"},"image":{"@id":"https:\/\/www.digdash.com\/en\/customers\/mdph-a-management-tool-to-better-support-people-with-disabilities\/#primaryimage"},"thumbnailUrl":"https:\/\/www.digdash.com\/wp-content\/uploads\/2021\/06\/lp-hd-plezi-15.png","datePublished":"2021-06-15T15:45:08+00:00","dateModified":"2026-09-11T12:52:14+00:00","description":"A Look Back at the Implementation of the DigDash Enterprise Management Tool at the R\u00e9union Departmental Office for People with Disabilities (MDPH).","breadcrumb":{"@id":"https:\/\/www.digdash.com\/en\/customers\/mdph-a-management-tool-to-better-support-people-with-disabilities\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.digdash.com\/en\/customers\/mdph-a-management-tool-to-better-support-people-with-disabilities\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.digdash.com\/en\/customers\/mdph-a-management-tool-to-better-support-people-with-disabilities\/#primaryimage","url":"https:\/\/www.digdash.com\/wp-content\/uploads\/2021\/06\/lp-hd-plezi-15.png","contentUrl":"https:\/\/www.digdash.com\/wp-content\/uploads\/2021\/06\/lp-hd-plezi-15.png","width":1920,"height":1080,"caption":"MDPH"},{"@type":"BreadcrumbList","@id":"https:\/\/www.digdash.com\/en\/customers\/mdph-a-management-tool-to-better-support-people-with-disabilities\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.digdash.com\/en\/"},{"@type":"ListItem","position":2,"name":"Customers","item":"https:\/\/www.digdash.com\/en\/customers\/"},{"@type":"ListItem","position":3,"name":"MDPH | A management tool to better support people with disabilities"}]},{"@type":"WebSite","@id":"https:\/\/www.digdash.com\/en\/#website","url":"https:\/\/www.digdash.com\/en\/","name":"DigDash","description":"Des tableaux de bord Agile, Easy and Strong !","publisher":{"@id":"https:\/\/www.digdash.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.digdash.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.digdash.com\/en\/#organization","name":"Digdash","url":"https:\/\/www.digdash.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.digdash.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.digdash.com\/wp-content\/uploads\/2019\/05\/digdash-logo-signature.png","contentUrl":"https:\/\/www.digdash.com\/wp-content\/uploads\/2019\/05\/digdash-logo-signature.png","width":88,"height":18,"caption":"Digdash"},"image":{"@id":"https:\/\/www.digdash.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/DigDash-151663734873370\/","http:\/\/linkedin.com\/company\/digdash"]}]}},"_links":{"self":[{"href":"https:\/\/www.digdash.com\/en\/wp-json\/wp\/v2\/clients\/11134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.digdash.com\/en\/wp-json\/wp\/v2\/clients"}],"about":[{"href":"https:\/\/www.digdash.com\/en\/wp-json\/wp\/v2\/types\/clients"}],"version-history":[{"count":1,"href":"https:\/\/www.digdash.com\/en\/wp-json\/wp\/v2\/clients\/11134\/revisions"}],"predecessor-version":[{"id":3000924,"href":"https:\/\/www.digdash.com\/en\/wp-json\/wp\/v2\/clients\/11134\/revisions\/3000924"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.digdash.com\/en\/wp-json\/wp\/v2\/media\/11135"}],"wp:attachment":[{"href":"https:\/\/www.digdash.com\/en\/wp-json\/wp\/v2\/media?parent=11134"}],"wp:term":[{"taxonomy":"fonction","embeddable":true,"href":"https:\/\/www.digdash.com\/en\/wp-json\/wp\/v2\/fonction?post=11134"},{"taxonomy":"secteur_activite","embeddable":true,"href":"https:\/\/www.digdash.com\/en\/wp-json\/wp\/v2\/secteur_activite?post=11134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}